FAQs
Discover answers to common questions about our unique excursions and services, ensuring a seamless and memorable experience with Taghazout Excursion.
General Information
Taghazout Excursion is a tour operator specializing in providing exceptional travel experiences in Morocco, focusing on our two exclusive excursions: Timlaline Sand Dunes and Paradise Valley.
You can reach us via the contact form in the Contact US page, via email at contact@taghazoutexcursion.com or by phone at +212-637-849-526.
Our team is available to assist you with any questions or concerns.
Booking & Payment
You can book a tour directly on our website by visiting the ‘Book Now’, or ‘Our Adventures’ section. Simply select your desired tour, choose your preferred date, and complete the booking form.
We offer a “Bank Transfert” and “Cash on Arrival” payment method, where you pay the guide when you meet them for the tour.
This ensures a hassle-free and secure transaction.
No, a deposit is not required. You will pay the full amount when you meet the guide.
Yes, you can cancel or reschedule your booking. Please cancel 24 hours in advance for a full refund.
Tour Details
We recommend bringing comfortable shoes, swimwear, a hat, sunscreen, and a camera.
For the Timlaline Sand Dunes tour, it’s also advisable to bring sunglasses and a scarf to protect against the sand.
Meals are not included in our tours. However, we do offer a complimentary Moroccan traditional tea and snacks experience during the excursions.
Yes, we provide comfortable, air-conditioned transportation for all our tours, including pick-up and drop-off services from your accommodation in Taghazout.
Our tours are designed for small groups to ensure a personalized experience. Please check the specific tour details for group size limits.
Safety and Accessibility
Yes, our tours are family-friendly and suitable for children.
During the booking process, you will have the option to specify the number of children accompanying you. This helps us ensure that we make the necessary arrangements for a comfortable and enjoyable experience for your family.
Both our tours include some walking. The Timlaline Sand Dunes tour involves a short hike, and the Paradise Valley tour includes a brief walk to the natural swimming pools. Comfortable shoes are recommended.
We strive to make our tours accessible for everyone.
Please contact us in advance to discuss any specific needs or requirements, and we will do our best to accommodate you.
Safety is our top priority. Our guides are trained in first aid, and our vehicles are regularly maintained. We also provide detailed safety briefings at the start of each tour.
Additional Information
Yes, we offer customizable tour options to suit your preferences and interests.
Please contact us to discuss your requirements.
Yes, we offer private tours for a more personalized experience.
Please contact us for more information and pricing.
Our guides are fluent in multiple languages, including English and French.
Please let us know your preferred language when booking.
Our cancellation policy allows for cancellations up to 24 hours before the tour date for a full refund. Cancellations made within 24 hours will incur a cancellation fee.
Email Us
contact@taghazoutexcursion.com
Call Us
+212-637-849-526